Lesson 21 – Managing Your Personal Reputation

In our last lesson we discussed what would happen if you were to find that one of the directory sites, or one of the webpages appearing in the top ten search results had negative information about your company.  We mentioned that if you had the opportunity to answer the feedback online that you should do…

Lesson 20 – Managing Your Business Reputation

In our last lesson we discussed what might happen if you were to receive a negative customer review on your Google Places listing.  One of the good things about Google Places is that those who leave reviews will need to be tied to a real social networking account.  While that won’t necessarily stop bad reviews,…